Terms

These terms cover offers made on this website and devices you sell to ZipZap Computers, LLC (“we”) at 3945 Rich Dr NE, Suite B, Salem, Oregon.

Your offer

• The cash offer you see online is guaranteed for 7 days, as long as your device matches what you told us: the model, storage, carrier status and condition.
• We check the device at the counter before we pay. If it doesn’t match, for example there’s a crack you didn’t mention, we’ll show you what we found and make a new offer. You can say no and keep your device.
• If we couldn’t show you a price online, we’ll send you an offer by text. It works the same way.

Who can sell

• You must be 18 or older and show a valid government photo ID. We’re required to record it for every device we buy.
• You must own the device or have the right to sell it.
• The device can’t be reported lost or stolen, blacklisted by a carrier, or still owed on a financing or lease plan you don’t have the right to sell.
• We can turn down any purchase, and we report devices we believe are stolen.

Accounts and your data

• You need to sign out of iCloud (turn off Find My) or your Google and Samsung accounts before we can buy the device. We can help at the counter.
• Back up anything you want to keep before you sell. We wipe the device at the counter when you sell it, and anything left on it is gone after that.

Payment

We pay cash at the counter when the sale is complete. Once you’re paid, the device belongs to us.

The website

We try to keep prices and information on this site accurate, but mistakes happen. If we find an obvious pricing error before you sell, we’ll tell you and offer the correct price. These terms are governed by Oregon law.

Questions

Call or text (503) 769-4211, or stop by Monday to Friday, 10 AM to 6 PM.